1. Introduction

The Listening Revolution™ (“us”, “we”, “our”, or “Company”) operates the website [www.thelisteningrevolution.com] (the “Website”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, use our Free Tools, purchase our Services or Products, or interact with us in any way. By accessing the Website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We may collect information about you in a variety of ways.

2.1 Information You Provide to Us:

• Account Registration & Purchases: Name, email address, password, billing address, phone number, and payment information.
• Program Applications & Assessments: Information you provide for programs like the LQ Test, Online Courses, Toolkits, Group Coaching, and Certification Programs, including professional background and responses to the LQ Test.
• Corporate Client Data: Business contact information and, pursuant to our Terms, corporate logos for marketing purposes.
• Communications: Records of correspondence when you contact us.

2.2 Information Collected Automatically:

• Usage Data: Information about your interaction with our Website, such as your IP address, browser type, pages visited, and time spent on pages.
• Cookies and Tracking Technologies: We use cookies to track activity on our Website and store certain information. You can instruct your browser to refuse all cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account, and process your transactions.
• To deliver our Services (e.g., provide access to courses, facilitate coaching cohorts, administer certifications).
• To manage your participation in our programs.
• To communicate with you, including responding to inquiries and sending service-related emails.
• To send you promotional and marketing communications (where you have opted-in).
• For Corporate Clients: To use your Brand Assets as per the license granted in our Terms.
• To improve our Website and Services by analyzing usage.
• To create Anonymous Data for research and development.

4. How We Share Your Information

We do not sell your Personal Data to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, email delivery, and hosting services. They are contractually obligated to keep your information confidential.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
• Legal Requirements: Where required to do so by law or to protect our rights.
• With Your Consent: With third parties when we have your explicit consent (e.g., to share a success story).

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, to fulfill our legal obligations, resolve disputes, and enforce our legal agreements.

6. Your Data Protection Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your Personal Data.
• Rectify inaccurate or incomplete Personal Data.
• Request the erasure of your Personal Data.
• Restrict or object to our processing of your Personal Data.
• Withdraw your consent at any time where we relied on your consent to process your data.

To exercise any of these rights, please contact us at the details provided below.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your Personal Data. While we take reasonable steps, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

8. Use of Anonymous Data

We use Anonymous Data (e.g., aggregated, anonymized LQ Test results) for research, statistical, and product improvement purposes. This data cannot be used to identify you personally.

9. Children’s Privacy

Our Website and Services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect Personal Data from children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@thelisteningrevolution.com